What you'll achieve
A clear, helpful reply that answers the customer's question and encourages them to book or buy — without sounding pushy.
What information you'll need
- What the customer asked
- Your business type
- Any relevant details (availability, prices, timing)
- The tone you want
Create your prompt
Use our prompt builder and select this task, or adapt the template below:
"I'm a plumber based in Ryde. A customer emailed asking if I can fix a leaking tap this week. Write a friendly, professional reply. I'm available Wednesday and Thursday mornings. My call-out charge is £60."
See an example
ChatGPT will produce a reply that: thanks them for getting in touch, confirms your availability, mentions the charge clearly, and invites them to book a convenient time.
Try it in ChatGPT
Copy your prompt, open ChatGPT, paste it in, and review the result. Remember to check it before using — especially any facts, prices, or names.
What else could you ask?
- "Make it shorter and more direct."
- "Add a line about emergency call-outs."
- "Give me three alternatives — formal, friendly, and very casual."