More everyday uses

Once you're comfortable with the basics, here are more ways ChatGPT can save you time:

  • Summarise documents — paste long emails or reports, ask for the key points
  • Turn notes into an email — type rough notes, ask for a polished email
  • Brainstorm ideas — ask for marketing ideas, ways to attract customers, or new services
  • Organise your week — list your jobs and ask for a realistic plan
  • Create checklists — ask for a step-by-step checklist for any regular task
  • Working with images or files — some plans let you upload documents or images to analyse
Some features depend on your ChatGPT plan, device, and what's currently available. If a feature isn't there, it may be on a paid plan or not yet rolled out to everyone.

Staying safe and accurate

  • Don't enter passwords or confidential business information unnecessarily
  • Avoid sharing customers' personal details without a good reason
  • Review everything before publishing or sending — especially facts, prices, and legal wording
  • Check important information independently — financial, legal, and safety details should always be verified
  • Never invent testimonials or customer reviews — AI-generated fake reviews are illegal in the UK

What else could you ask?

Experiment! Try asking follow-ups like "What else could I use this for?" or "How would you improve this further?" The more you use it, the more you'll discover what it can do for your business.

You've completed all five lessons. Now try the Business AI Toolkit for ready-made tasks.

Open the Toolkit →